info@aspireabat.com 800-883-9087

Terms of Service

Effective Date: May 2025

Welcome to Aspire ABA Therapy (“Aspire,” “we,” “us,” or “our”). By accessing our services—including in-person therapy, digital communications, online resources, and our website at https://aspireabat.com—you agree to the following Terms of Service (“Terms”).

These Terms govern your use of our services and communications. Please read them carefully.

1. Acceptance of Terms

By using our services or website, you agree to comply with and be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree with these Terms, please do not use our services.

2. Eligibility and Age Requirement

Use of this website and our services is limited to individuals who are eighteen (18) years of age or older.

By accessing or using our website or services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Aspire ABA Therapy provides services primarily to minors; however, all website use, service enrollment, communications, and consent must be completed by a parent or legal guardian who is at least 18 years of age. Parents or legal guardians using our services on behalf of a minor represent that they have the legal authority to do so and agree to be bound by these Terms on the minor’s behalf.

We reserve the right to restrict or terminate access to our website or services if we determine that a user does not meet these eligibility requirements.

3. Services Overview

Aspire ABA Therapy provides Applied Behavior Analysis (ABA) services for children with Autism Spectrum Disorder. Services may be delivered in-home, in-clinic, in-school, or via digital platforms and communications. By engaging in these services, you acknowledge and accept the therapeutic nature of the relationship and the compliance requirements under applicable healthcare and privacy regulations, including HIPAA.

4. HIPAA Compliance

We are a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) shared with us is handled in accordance with federal law. For more information on how your health information is used, please refer to our Privacy Policy.

5. SMS Communications and Opt-Out

By providing your mobile number, you consent to receive SMS (text) messages from us regarding our services, appointments, and other relevant updates.

  • You may opt out at any time by replying “STOP” to a message sent to you.
  • After sending “STOP,” you will receive a confirmation SMS to confirm that you have been unsubscribed. You will no longer receive SMS messages from us.
  • We may still communicate with you via other channels (e.g., email, phone) for non-marketing purposes—such as appointment updates or billing inquiries.
  • To resume SMS communications, reply “START” or re-enroll through our intake process.

6. Assistance and Support

If you are experiencing issues with the messaging program:

  • Reply with the keyword HELP to receive further instructions.
  • You can also contact us directly for support:

7. Carriers and Messaging Disclaimer

  • Mobile carriers are not liable for delayed or undelivered messages.
  • We strive to ensure timely delivery but cannot guarantee all SMS messages will be received as expected.
  • Message and data rates may apply. If you have questions about your mobile plan, please contact your wireless provider.

8. Privacy and Confidentiality

We are committed to protecting your privacy and confidential information. All data submitted to Aspire ABA Therapy is handled in compliance with HIPAA and applicable state laws. For more information, view our full Privacy Policy.

9. Modifications to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes your agreement to the revised Terms.

10. Termination

Aspire ABA Therapy reserves the right to suspend or terminate access to services if a user violates these Terms, engages in abusive behavior, or violates applicable laws or regulations.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Aspire ABA Therapy
1515 Mockingbird Lane, Suite 420
Charlotte, NC 28209
Phone: 800-883-9087
Email: info@aspireabat.com
Website: https://aspireabat.com